--- title: HubSpot Elite Partner for CRM migration and custom integrations Engaging.io description: We're a HubSpot Elite Solutions Partner specialising in CRM migrations, custom integrations, and complex HubSpot implementations across Australia and NAM. --- [![](https://info.engaging.io/hs-fs/hubfs/raw_assets/public/Engaging-2025/images/site-logo-pack/Engaging-Logo-2026.png?width=143&name=Engaging-Logo-2026.png)](https://engaging.io) Book a call [![](https://info.engaging.io/hs-fs/hubfs/raw_assets/public/Engaging-2025/images/site-logo-pack/Engaging-Logo-2026.png?width=143&name=Engaging-Logo-2026.png)](https://engaging.io) Book a call ## HubSpot Elite Partner for complex CRM implementations and migrations #### Trusted experts with over 16 years experience. Most HubSpot projects stall at the implementation stage - not because of the platform, but because the partner doesn't have the technical depth to handle what's actually complex. Engaging.io was built for exactly that.  We're a HubSpot Elite Solutions Partner operating since 2009,  and we specialise in the implementations other partners hand back: multi-system migrations, custom integrations, and data architectures that have to work first time.  Our clients are mid-market and enterprise organisations across Australia, US  and New Zealand, and their problems are usually messy, deadline-driven, and highly specific. We work across many industries offering more than just HubSpot implementations. You can read about our case studies [here](https://www.engaging.io/case-studies), or explore more of [our services](https://www.engaging.io/). #### The HubSpot services we specialise in: - [Migrating to HubSpot](https://www.engaging.io/services/crm-migration-to-hubspot-onboarding-implementation-services) from Salesforce, Dynamics, or another CRM - Building [custom integrations](https://www.engaging.io/services/custom-hubspot-integrations-and-system-sync-solutions) between HubSpot and your existing platforms - Designing [data architecture](https://www.engaging.io/services/enterprise-data-lake-architecture-build) that makes your CRM data trustworthy and usable - HubSpot [implementation and onboarding](https://www.engaging.io/services/crm-migration-to-hubspot-onboarding-implementation-services) for mid-market and enterprise teams - [CMS website design](https://www.engaging.io/services/hubspot-cms-websites) and development on HubSpot, [custom membership portals](https://www.engaging.io/services/custom-hubspot-membership-portals-secure-self-service-platforms) - [Data cleansing](https://www.engaging.io/services/data-cleansing), [data lakes](https://www.engaging.io/services/enterprise-data-lake-architecture-build), and [data migration](https://www.engaging.io/services/crm-hubspot-data-migrations) - AI services, including AI-enabled [workflows and automation](https://www.engaging.io/ai-services) Book a call #### Recognised by HubSpot as a top-tier implementation partner Engaging.io holds HubSpot Elite Partner status, the highest tier in the Solutions Partner programme, and was named HubSpot's JAPAC Partner of the Year for 2025. We are a 2025 HubSpot Impact Award winner for [Platform Migrations](https://www.engaging.io/case-studies/how-xanterra-unified-7-travel-brands-on-hubspot-to-power-smarter-scalable-marketing) and [Product Excellence](https://www.engaging.io/case-studies/kind-medical-building-a-smarter-member-portal-with-hubspot-cms). Across four years running, we have been certified as a Great Place to Work in Australia. We have been operating since 2009 and have built 100+ custom integrations across industries. ![Awards and accreds 2025-1](https://info.engaging.io/hs-fs/hubfs/Awards%20and%20accreds%202025-1.png?width=1600&height=628&name=Awards%20and%20accreds%202025-1.png) ![Awards & Accreds 2025 - Mobile](https://info.engaging.io/hs-fs/hubfs/Awards%20%26%20Accreds%202025%20-%20Mobile.png?width=1054&height=1376&name=Awards%20%26%20Accreds%202025%20-%20Mobile.png) ![Engaging Industry Awards 3](https://info.engaging.io/hs-fs/hubfs/Engaging%20Industry%20Awards%203.png?width=1200&height=278&name=Engaging%20Industry%20Awards%203.png) ![Engaging Industry Awards 3](https://info.engaging.io/hs-fs/hubfs/Engaging%20Industry%20Awards%203.png?width=1200&height=278&name=Engaging%20Industry%20Awards%203.png) ### Frequently asked questions #### Want to learn more about who we are and what we do? Check some of the commonly asked questions below What makes Engaging.io different from other HubSpot Elite partners? Engaging.io specialises in the complex end of HubSpot implementation - the projects that require custom integrations, multi-system data architecture, or a migration from a deeply embedded platform like Salesforce. We have been doing this since 2009 and have built more than 100 custom integrations across industries. We are one of a small number of partners to hold HubSpot Elite status and were named HubSpot's JAPAC Partner of the Year for 2025. Can Engaging.io handle a HubSpot migration from Salesforce or another CRM? Yes. CRM migration is one of our core specialisms. We have migrated organisations from Salesforce, Microsoft Dynamics, and legacy custom CRMs to HubSpot - including complex multi-entity and multi-region migrations where data integrity and go-live timelines were critical. We were recognised with a 2025 HubSpot Impact Award for Platform Migration. Where is Engaging.io based? Engaging.io has offices in Australia and the United States and we work with organisations across APAC and North America. Does Engaging.io have a ticketing platform partnership? Yes, we are an accredited Ticketmaster Nexus Partner and work with Ticketek - making us one of the very few HubSpot partners with verified integration experience across the major ticketing platforms used in Australian and global sports, entertainment, and venue management. For organisations whose fan or guest data lives inside a ticketing system, this means we can build the integration layer that connects that data to HubSpot for segmentation, campaign triggers, and lifecycle tracking - rather than starting from scratch. Does Engaging.io work with Snowflake, Databricks, or AWS? Yes.We hold accredited partnerships with Snowflake, Databricks, and AWS - three of the leading data infrastructure platforms used by mid-market and enterprise organisations. For organisations that store operational or customer data outside HubSpot (in a data warehouse, data lake, or cloud environment), we can design and build the architecture that connects those environments to HubSpot in a way that keeps data accurate, accessible, and usable for marketing and sales. This is particularly relevant for organisations moving toward AI-driven personalisation or advanced reporting, where the quality of the underlying data architecture is the prerequisite for everything else. Does Engaging.io implement AI features within HubSpot? Yes, AI implementation in HubSpot typically means one of a few things: enabling HubSpot's native AI tools (Breeze AI agents, predictive lead scoring, AI-assisted content creation, and intelligent workflow automation), building custom AI layers on top of HubSpot using the API, or connecting HubSpot to external AI infrastructure like a data lake or ML pipeline. Engaging.io works across all three. We help organisations identify where AI can do real work in their revenue operations, not just where it sounds impressive, and then build and configure the systems to deliver it. Our data architecture partnerships with Snowflake, Databricks, and AWS mean we can also address the underlying data quality issues that determine whether AI tools actually perform. What industries does Engaging.io work in? We work across a wide range of industries, with particular depth in seven verticals: - In **sports and entertainment**, we work with professional clubs, leagues, and event organisations that need to connect ticketing, membership, and fan engagement data into a single view — often across platforms that were never designed to talk to each other. - In **experience, travel, and hospitality**, we help operators connect their booking systems, property management platforms, and guest communications into HubSpot, so every interaction is joined up from enquiry through to post-stay. - In **health and medical**, we work with regulated providers including aged care, allied health, and specialist medical practices that need compliant, secure CRM infrastructure and patient journey automation that meets Australian regulatory requirements. - In **education**, we support institutions managing complex student lifecycle communications — from prospective student enquiry through enrolment, onboarding, and alumni engagement — across multiple campuses or delivery models. - In **financial services**, we work with brokers, lenders, and advisory firms that need HubSpot configured for lead qualification, compliant communications, and adviser-level reporting. - In **property and real estate**, we help developers and agencies manage buyer and investor pipelines, automate project-stage communications, and segment contacts by property interest and lifecycle stage. - In **restaurants, clubs, and hospitality**, we work with venue operators and hospitality groups that need to connect reservations, loyalty, and events data into a CRM that drives repeat visits and member value. ### Industries we specialise in We work across a wide range of industries, with particular depth where HubSpot needs to connect to complex systems like ticketing, booking, ERP, events, or membership platforms. See some of our specialist industries below, or read through our case studies to see work in a range of industries to see how we connect data, systems and build CRMs that enhance business operations. 01 ### Sports and entertainment Fan and ticket data is one of the most commercially powerful assets a sports or entertainment organisation holds, and one of the hardest to activate. When ticketing platforms like Ticketmaster and Ticketek sit disconnected from your CRM, post-game surveys go to fans who didn't attend, pre-event automations have to be sent manually, and your marketing team is flying blind on who your most valuable buyers actually are. We've built integrations for organisations including the [San Antonio Spurs](https://info.engaging.io/improve-fan-engagement), [Miami Dolphins](https://www.engaging.io/case-studies/streamlining-multi-brand-campaigns-a-miami-based-stadiums-marketing-evolution), and Brisbane Broncos, connecting fan data directly into HubSpot so teams can trigger campaigns based on real attendance, purchase behaviour, and engagement. Whether you need a full enterprise implementation or a faster-start packaged solution, we can get you from disconnected data to targeted, revenue-generating engagement. [Read more](https://www.engaging.io/sports-and-entertainment) ![Sports & Entertainment\_carousel-image](https://info.engaging.io/hubfs/Sports%20%26%20Entertainment_carousel-image.webp) Fan and ticket data is one of the most commercially powerful assets a sports or entertainment organisation holds, and one of the hardest to activate. When ticketing platforms like Ticketmaster and Ticketek sit disconnected from your CRM, post-game surveys go to fans who didn't attend, pre-event automations have to be sent manually, and your marketing team is flying blind on who your most valuable buyers actually are. We've built integrations for organisations including the [San Antonio Spurs](https://info.engaging.io/improve-fan-engagement), [Miami Dolphins](https://www.engaging.io/case-studies/streamlining-multi-brand-campaigns-a-miami-based-stadiums-marketing-evolution), and Brisbane Broncos, connecting fan data directly into HubSpot so teams can trigger campaigns based on real attendance, purchase behaviour, and engagement. Whether you need a full enterprise implementation or a faster-start packaged solution, we can get you from disconnected data to targeted, revenue-generating engagement. [Read more](https://www.engaging.io/sports-and-entertainment) 02 ### Medical and health Healthcare and medical organisations sit at the intersection of strict compliance requirements and genuine marketing need, a combination most CRM partners aren't equipped to handle. Sensitive data has to be stored and managed carefully, regulatory obligations like AHPRA shape how communications can be structured, and contact data is often fragmented across clinical and administrative systems with no single view of the customer. We've worked across aged care, [medicinal cannabis](https://www.engaging.io/case-studies/kind-medical-building-a-smarter-member-portal-with-hubspot-cms), men's health, [NDIS](https://www.engaging.io/case-studies/streamlining-operations-for-tricare-retirement-living), physiotherapy, and beyond, helping organisations build HubSpot environments that are both compliant and commercially effective. When data privacy and marketing performance both matter, we know how to make them work together.   [Read more](https://www.engaging.io/medical-and-health) ![Medical & Health\_carousel-image-1](https://info.engaging.io/hubfs/Medical%20%26%20Health_carousel-image-1.webp) Healthcare and medical organisations sit at the intersection of strict compliance requirements and genuine marketing need, a combination most CRM partners aren't equipped to handle. Sensitive data has to be stored and managed carefully, regulatory obligations like AHPRA shape how communications can be structured, and contact data is often fragmented across clinical and administrative systems with no single view of the customer. We've worked across aged care, [medicinal cannabis](https://www.engaging.io/case-studies/kind-medical-building-a-smarter-member-portal-with-hubspot-cms), men's health, [NDIS](https://www.engaging.io/case-studies/streamlining-operations-for-tricare-retirement-living), physiotherapy, and beyond, helping organisations build HubSpot environments that are both compliant and commercially effective. When data privacy and marketing performance both matter, we know how to make them work together.   [Read more](https://www.engaging.io/medical-and-health) 03 ### Education Educational institutions carry some of the most complex data requirements in the sector: student records, enrolment systems, learning management platforms, and communications infrastructure that often date back decades. Getting a single view of prospective and current students, let alone triggering the right communication at the right time, requires integrations that most HubSpot partners aren't built to deliver. We've worked across [tertiary institutions, primary and secondary schools](https://www.engaging.io/en/blog/how-schools-can-replace-manual-enrolment-with-a-system-that-scales), and specialist accreditation organisations, building custom integrations and data portals that bring legacy systems into a modern CRM environment. If your team is managing enrolments out of a spreadsheet or sending the same email to everyone because segmentation isn't possible, that's a solvable problem.   [Read more](https://www.engaging.io/education) ![Education\_carousel-image-1](https://info.engaging.io/hubfs/Education_carousel-image-1.webp) Educational institutions carry some of the most complex data requirements in the sector: student records, enrolment systems, learning management platforms, and communications infrastructure that often date back decades. Getting a single view of prospective and current students, let alone triggering the right communication at the right time, requires integrations that most HubSpot partners aren't built to deliver. We've worked across [tertiary institutions, primary and secondary schools](https://www.engaging.io/en/blog/how-schools-can-replace-manual-enrolment-with-a-system-that-scales), and specialist accreditation organisations, building custom integrations and data portals that bring legacy systems into a modern CRM environment. If your team is managing enrolments out of a spreadsheet or sending the same email to everyone because segmentation isn't possible, that's a solvable problem.   [Read more](https://www.engaging.io/education) 04 ### Restaurants and clubs Hospitality businesses collect customer data at every touchpoint — POS systems, loyalty programmes, booking platforms, membership portals — but rarely in a way that connects to a usable CRM. When that data sits in silos, you can't segment, you can't personalise, and your communications go out to everyone rather than the right people at the right time. We specialise in POS and booking platform integrations for restaurants, clubs, and hospitality groups, with pre-built connections to SevenRooms, SwiftPOS, and Aristocrat, as well as the capability to build custom integrations where off-the-shelf solutions don't fit. If you're sitting on valuable customer data you can't activate, we can unlock it. [Read more](https://www.engaging.io/restaurants-and-clubs) ![Restaurants & Clubs\_carousel-image](https://info.engaging.io/hubfs/Restaurants%20%26%20Clubs_carousel-image.webp) Hospitality businesses collect customer data at every touchpoint — POS systems, loyalty programmes, booking platforms, membership portals — but rarely in a way that connects to a usable CRM. When that data sits in silos, you can't segment, you can't personalise, and your communications go out to everyone rather than the right people at the right time. We specialise in POS and booking platform integrations for restaurants, clubs, and hospitality groups, with pre-built connections to SevenRooms, SwiftPOS, and Aristocrat, as well as the capability to build custom integrations where off-the-shelf solutions don't fit. If you're sitting on valuable customer data you can't activate, we can unlock it. [Read more](https://www.engaging.io/restaurants-and-clubs) 05 ### Experience and travel Travel and experience businesses run on bookings data, but that data almost never makes it into the CRM in a usable form. Group bookings can't be attributed to individual contacts, multi-brand operations can't share or segment data cleanly, and reporting across disparate systems is close to impossible. The result is marketing that can't personalise at scale, and commercial teams that can't see what's actually driving revenue. We've worked with complex travel and experience operators across North America and the Asia-Pacific region to [connect booking platforms into HubSpot](https://www.engaging.io/case-studies/full-crm-migration-for-a-fast-growth-experience-business), [unify guest data](https://www.engaging.io/case-studies/one-guest-one-view-custom-hubspot-for-luxury-hospitality) across brands, and build the automated communications those guests expect. If your data is scattered across systems, we know how to bring it together. [Read more](https://www.engaging.io/experience-and-travel) ![Experience & Travel\_carousel-image-1-1](https://info.engaging.io/hubfs/Experience%20%26%20Travel_carousel-image-1-1.webp) Travel and experience businesses run on bookings data, but that data almost never makes it into the CRM in a usable form. Group bookings can't be attributed to individual contacts, multi-brand operations can't share or segment data cleanly, and reporting across disparate systems is close to impossible. The result is marketing that can't personalise at scale, and commercial teams that can't see what's actually driving revenue. We've worked with complex travel and experience operators across North America and the Asia-Pacific region to [connect booking platforms into HubSpot](https://www.engaging.io/case-studies/full-crm-migration-for-a-fast-growth-experience-business), [unify guest data](https://www.engaging.io/case-studies/one-guest-one-view-custom-hubspot-for-luxury-hospitality) across brands, and build the automated communications those guests expect. If your data is scattered across systems, we know how to bring it together. [Read more](https://www.engaging.io/experience-and-travel) 06 ### Finance   Financial services businesses are some of the most data-rich organisations in the market, and some of the least able to use that data effectively. Regulatory constraints limit how automation can be applied, data sits across multiple platforms with no reliable attribution model, and marketing teams often can't demonstrate what's actually driving pipeline. We work across [financial services](https://www.engaging.io/case-studies/wealth-management-made-smarter-lpws-digital-transformation-with-hubspot), mortgage broking, and fintech, building HubSpot environments that are structured for compliance from the start and designed for commercial performance. These are typically complex, high-value implementations where the configuration decisions have real downstream consequences , and getting them right the first time matters.   [Read more](https://www.engaging.io/finance) ![Finance\_carousel-image-1](https://info.engaging.io/hubfs/Finance_carousel-image-1.webp)   Financial services businesses are some of the most data-rich organisations in the market, and some of the least able to use that data effectively. Regulatory constraints limit how automation can be applied, data sits across multiple platforms with no reliable attribution model, and marketing teams often can't demonstrate what's actually driving pipeline. We work across [financial services](https://www.engaging.io/case-studies/wealth-management-made-smarter-lpws-digital-transformation-with-hubspot), mortgage broking, and fintech, building HubSpot environments that are structured for compliance from the start and designed for commercial performance. These are typically complex, high-value implementations where the configuration decisions have real downstream consequences , and getting them right the first time matters.   [Read more](https://www.engaging.io/finance) 07 ### Property development and real estate Property is a sector where the buying journey is long, the data is messy, and attribution is almost always a problem. Development sales teams are often running on spreadsheets or disconnected CRMs, post-purchase communication is rarely automated, and franchise or multi-brand structures make it hard to share data without losing control of it. We've worked with [residential developers](https://www.engaging.io/case-studies/building-smarter-clarendon-homes-blueprint-for-crm-success-in-construction), commercial [builders](https://www.engaging.io/case-studies/centralised-marketing-without-compromise-inside-jwh-groups-multi-brand-hubspot-setup), real estate agencies, and property technology businesses, helping them build HubSpot infrastructure that handles the full sales lifecycle, from first enquiry through to settlement and beyond. If your team is managing complex sales cycles without visibility into what's working, we can fix that.   [Read more](https://www.engaging.io/property-development-and-real-estate) ![Property Development & Real Estate\_carousel-image-1](https://info.engaging.io/hubfs/Property%20Development%20%26%20Real%20Estate_carousel-image-1.webp) Property is a sector where the buying journey is long, the data is messy, and attribution is almost always a problem. Development sales teams are often running on spreadsheets or disconnected CRMs, post-purchase communication is rarely automated, and franchise or multi-brand structures make it hard to share data without losing control of it. We've worked with [residential developers](https://www.engaging.io/case-studies/building-smarter-clarendon-homes-blueprint-for-crm-success-in-construction), commercial [builders](https://www.engaging.io/case-studies/centralised-marketing-without-compromise-inside-jwh-groups-multi-brand-hubspot-setup), real estate agencies, and property technology businesses, helping them build HubSpot infrastructure that handles the full sales lifecycle, from first enquiry through to settlement and beyond. If your team is managing complex sales cycles without visibility into what's working, we can fix that.   [Read more](https://www.engaging.io/property-development-and-real-estate) #### Good work with good people Delivering success and growth to small and large businesses for over 15 years. ![Xanterra Travel Collection Logo](https://info.engaging.io/hubfs/Xanterra%20Travel%20Collection%20Logo.png) ![Realestate Logo](https://info.engaging.io/hubfs/Realestate%20Logo.png) ![San Antonio Spurs Logo](https://info.engaging.io/hubfs/San%20Antonio%20Spurs%20Logo.png) ![Professionals Logo](https://info.engaging.io/hubfs/Professionals%20Logo.png) ![Race Roster Logo](https://info.engaging.io/hubfs/Race%20Roster%20Logo.png) ![Miami Dolphins Logo](https://info.engaging.io/hubfs/Miami%20Dolphins%20Logo.png) ![Plungie Logo](https://info.engaging.io/hubfs/Plungie%20Logo.png) ![Panasonic Logo](https://info.engaging.io/hubfs/Panasonic%20Logo.png) ![Kind Medical Logo](https://info.engaging.io/hubfs/Kind%20Medical%20Logo.png) ![Mars Petcare Logo-2](https://info.engaging.io/hubfs/Mars%20Petcare%20Logo-2.png) ![Lawrence Private Wealth Logo](https://info.engaging.io/hubfs/Lawrence%20Private%20Wealth%20Logo.png) ![Hard Rock Stadium Florida Logo](https://info.engaging.io/hubfs/Hard%20Rock%20Stadium%20Florida%20Logo.png) ![Experience Co Adventuremakers Logo](https://info.engaging.io/hubfs/Experience%20Co%20Adventuremakers%20Logo.png) ![Eventsair Logo](https://info.engaging.io/hubfs/Eventsair%20Logo.png) ![Clarendon Homes Logo](https://info.engaging.io/hubfs/Clarendon%20Homes%20Logo.png) ![Baillie Lodges Logo](https://info.engaging.io/hubfs/Baillie%20Lodges%20Logo.png) Book a call ![quote mark](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/testimonial-quote.png) ##### Their HubSpot and inbound expertise are second to none. Not only did Engaging.io go above and beyond to assist us to meet multiple aggressive deadlines, they have always been able to provide fast, undivided attention especially in critical moments. We are impressed with the quality of work and dedication with the team at Engaging.io. ![star](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/star-set.png) ##### Eva Knutsson ###### Customer Communications Manager, Mortgage Choice ![quote mark](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/testimonial-quote.png) ##### Having recently acquired several business units under our company umbrella, we knew it was going to be a tall order to integrate all our brands and multiple tech stacks into HubSpot. Fortunately, Engaging came highly recommended to us, and we could not have asked for a more supportive team to guide us through the process. From the outset, the team went out of their way to get to know our business and our needs, enabling them to design tailored solutions which were right for us. Michelle, Dani, Ralph, James (and the rest of the Engaging team) have always been very responsive, highly professional, extremely knowledgeable and just lovely people to work with. I would highly recommend working with the Engaging team if you have the chance. ![star](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/star-set.png) ##### Leigh Stirling ###### Revenue Systems & Project Manager, Experience Co ![quote mark](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/testimonial-quote.png) ##### We've used Engaging.io services for the implementation of HubSpot as our new marketing automation platform. The project required HubSpot to be integrated with both our CRM and our Sales Enablement platforms. The Engaging.io team have not only completed the project on time and within budget, but they also demonstrated exceptional dedication and ingenuity throughout the engagement. It was a complex implementation and there hasn't been a single challenge they haven't been ale to solve for us. We are extremely grateful for their support and will definitely work with them again in the future. ![star](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/star-set.png) ##### Charlotte Cailleaux ###### Marketing Manager ![quote mark](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/testimonial-quote.png) ##### We had a great experience working with Geff and the team at Engaging.io. From the outset, they approached the project with professionalism, curiosity, and a genuinely collaborative spirit. Their flexible, can-do attitude made it easy to navigate shifting requirements and timelines without friction, and their positive energy helped keep momentum up across the process. Geff in particular brought strong technical insight and creative execution to our design and development work, translating our brief into clean, effective templates and solutions that served both our brand and user needs. The wider team was consistently responsive, proactive, and thoughtful in their communication - always focused on outcomes, never stuck in process. Engaging.io operate with a rare mix of deep capability and grounded pragmatism. They feel like partners, not vendors, and it’s clear they take pride in doing excellent work while being good humans to work with. We’d gladly work with them again. ![star](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/star-set.png) ##### Mullen, F ###### Kind Medical ![quote mark](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/testimonial-quote.png) ##### "Honestly, we had a huge project to complete in a very small amount of time, but I felt confident the entire time with Engaging. The expert team at Engaging has really changed our Marketing playing field, going above and beyond at every step of the way. I can’t wait to work with them again, and I can’t recommend them highly enough." ![star](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/star-set.png) ##### Anne-Marie Prince ###### Associate Manager Marketing Automation ![quote mark](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/testimonial-quote.png) ##### Exceptionally well-organised team and operation who were able to deal with our multi-country-based team. A real pleasure working with them and they made what was a very tight timeline feel easy. Would highly recommend Engaging.io and would be keen to work with them again. Brilliant. ![star](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/star-set.png) ##### Matt Morgan ###### Cars24 ![quote mark](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/testimonial-quote.png) ##### The results speak for themselves - 85% improvement in customer satisfaction. This platform is game-changing for how we drive meaningful engagement. ![star](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/star-set.png) ##### Eva Knutsson ###### Customer Communications Manager, Mortgage Choice ![](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/carousel-prev-1.png) ![](https://info.engaging.io/hubfs/raw_assets/public/Engaging-2025/images/module-icons/carousel-next-1.png) Stay ahead with expert insights Subscribe to our newsletter for the latest strategies and smart solutions to drive business growth. #### Services [AI services](https://www.engaging.io/ai-services) [Custom integrations and configuration](https://www.engaging.io/services/custom-hubspot-integrations-and-system-sync-solutions) [CRM migration and onboarding](https://www.engaging.io/services/crm-migration-to-hubspot-onboarding-implementation-services) [Custom membership portals](https://www.engaging.io/services/custom-hubspot-membership-portals-secure-self-service-platforms) [Data migrations](https://www.engaging.io/services/crm-hubspot-data-migrations) [Data cleansing](https://www.engaging.io/services/data-cleansing) [Data lakes and architecture](https://www.engaging.io/services/enterprise-data-lake-architecture-build) [Digital transformation and change management](https://www.engaging.io/services/digital-transformation-services-change-management) [Websites](https://www.engaging.io/services/hubspot-cms-websites) #### Industries [Sports and entertainment](https://www.engaging.io/sports-and-entertainment) [Medical and health](https://www.engaging.io/medical-and-health) [Education](https://www.engaging.io/education) [Restaurants and clubs](https://www.engaging.io/restaurants-and-clubs) [Experience and travel](https://www.engaging.io/experience-and-travel) [Finance](https://www.engaging.io/finance) [Property development and real estate](https://www.engaging.io/property-development-and-real-estate) #### PRODUCTS [JinnSync](https://www.engaging.io/our-products/jinnsync) [MailSync](https://www.engaging.io/our-products/mailsync) [Real Estate Syncer](https://www.engaging.io/our-products/real-estate-syncer) #### COMPANY [Case studies](https://www.engaging.io/case-studies) [Who we are](https://www.engaging.io/who-we-are) [Life at Engaging](https://www.engaging.io/life-at-engaging) [Blog](https://www.engaging.io/blog) [Contact us](https://www.engaging.io/contact-us) #### FOLLOW US [![Linkedin](https://info.engaging.io/hs-fs/hubfs/Linkedin.png?width=28&name=Linkedin.png)](https://au.linkedin.com/company/engaging) [![YouTube](https://info.engaging.io/hs-fs/hubfs/Icon%20-%20YouTube.png?width=28&name=Icon%20-%20YouTube.png)](https://www.youtube.com/channel/UCoRbiw8pELknyb6K6i4E5Og) ### Good work with good people [Privacy Policy & Terms of Service](https://www.engaging.io/privacy-and-terms) [![engaging-logo](https://info.engaging.io/hs-fs/hubfs/raw_assets/public/Engaging-2025/images/site-logo-pack/short-form-logo/eio-logo-pink.png?width=90&name=eio-logo-pink.png)](https://www.engaging.io/) © Copyright 2026, Engaging.io, all rights reserved ```json { "@context" : "https://schema.org", "@id" : "https://engaging.io/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "AU", "addressLocality" : "North Sydney", "addressRegion" : "NSW", "streetAddress" : "Suite 202, 53 Berry St" }, "aggregateRating" : { "@type" : "AggregateRating", "bestRating" : "5", "ratingValue" : "5.0", "reviewCount" : "81", "url" : "https://ecosystem.hubspot.com/marketplace/solutions/engaging-io", "worstRating" : "1" }, "alternateName" : "Engaging", "areaServed" : [ "Australia", "New Zealand", "United States" ], "award" : [ "HubSpot Elite Solutions Partner", "HubSpot JAPAC Partner of the Year 2025", "HubSpot 2025 Impact Award - Platform Migration", "HubSpot 2025 Impact Award - Product Excellence" ], "contactPoint" : { "@type" : "ContactPoint", "contactType" : "sales", "url" : "https://engaging.io/contact" }, "description" : "HubSpot Elite Partner specialising in advanced CRM implementations, custom integrations, data services, and AI-enabled solutions for mid-to-large organisations across APAC and North America.", "foundingDate" : "2009", "hasCredential" : [ { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "Accreditation", "name" : "HubSpot Advanced Implementation Accreditation", "recognizedBy" : { "@type" : "Organization", "name" : "HubSpot" } }, { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "Accreditation", "name" : "HubSpot Platform Enablement Accreditation", "recognizedBy" : { "@type" : "Organization", "name" : "HubSpot" } }, { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "Accreditation", "name" : "HubSpot Onboarding Accreditation", "recognizedBy" : { "@type" : "Organization", "name" : "HubSpot" } }, { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "Accreditation", "name" : "HubSpot Custom Integration Accreditation", "recognizedBy" : { "@type" : "Organization", "name" : "HubSpot" } }, { "@type" : "EducationalOccupationalCredential", "credentialCategory" : "Accreditation", "name" : "HubSpot Solutions Architecture Design Accreditation", "recognizedBy" : { "@type" : "Organization", "name" : "HubSpot" } } ], "knowsAbout" : [ "HubSpot CRM implementation", "Advanced HubSpot implementation", "CRM migration", "Salesforce to HubSpot migration", "Custom HubSpot integrations", "Data lake design and build", "AI-driven CRM enablement", "HubSpot onboarding", "Marketing automation" ], "logo" : "https://435515.fs1.hubspotusercontent-na1.net/hubfs/435515/Engaging-Logo-2023.png", "name" : "Engaging.io", "sameAs" : [ "https://www.linkedin.com/company/engaging/", "https://ecosystem.hubspot.com/marketplace/solutions/engaging-io" ], "url" : "https://engaging.io" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://info.engaging.io/hubspot-agency-listing#webpage", "@type" : "WebPage", "description" : "Engaging.io is a HubSpot Elite Solutions Partner specialising in CRM migrations, custom integrations, and complex HubSpot implementations across Australia and APAC. Operating since 2009.", "isPartOf" : { "@type" : "WebSite", "name" : "Engaging.io", "url" : "https://engaging.io" }, "name" : "HubSpot Elite Partner for CRM migration and custom integrations | Engaging.io", "publisher" : { "@id" : "https://engaging.io/#organization" }, "url" : "https://info.engaging.io/hubspot-agency-listing" } ``` ```json { "@context" : "https://schema.org", "@type" : "FAQPage", "isPartOf" : { "@id" : "https://info.engaging.io/hubspot-agency-listing#webpage" }, "mainEntity" : [ { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Engaging.io specialises in the complex end of HubSpot implementation - the projects that require custom integrations, multi-system data architecture, or a migration from a deeply embedded platform like Salesforce. We have been doing this since 2009 and have built more than 100 custom integrations across industries. We are one of a small number of partners to hold HubSpot Elite status and were named HubSpot's JAPAC Partner of the Year for 2025." }, "name" : "What makes Engaging.io different from other HubSpot Elite partners?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. CRM migration is one of our core specialisms. We have migrated organisations from Salesforce, Microsoft Dynamics, and legacy custom CRMs to HubSpot - including complex multi-entity and multi-region migrations where data integrity and go-live timelines were critical. We were recognised with a 2025 HubSpot Impact Award for Platform Migration." }, "name" : "Can Engaging.io handle a HubSpot migration from Salesforce or another CRM?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Engaging.io works across seven verticals: sports and entertainment (ticketing, membership, fan data); experience, travel, and hospitality (booking systems, guest journey automation); health and medical (regulated CRM, patient journey, Australian compliance); education (student lifecycle from enquiry to alumni); financial services (lead qualification, compliant comms, adviser reporting); property and real estate (buyer and investor pipeline, project-stage automation); and restaurants, clubs, and hospitality (reservations, loyalty, events data)." }, "name" : "What industries does Engaging.io work in?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Engaging.io is an accredited Ticketmaster Nexus Partner and works with Ticketek, making us one of the very few HubSpot partners with verified integration experience across the major ticketing platforms used in Australian and global sports, entertainment, and venue management. We build the integration layer that connects ticketing data to HubSpot for segmentation, campaign triggers, and lifecycle tracking." }, "name" : "Does Engaging.io have a ticketing platform partnership?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Engaging.io holds accredited partnerships with Snowflake, Databricks, and AWS. For organisations that store data outside HubSpot in a data warehouse, data lake, or cloud environment, we design and build the architecture that connects those environments to HubSpot accurately and reliably. This is particularly relevant for organisations moving toward AI-driven personalisation or advanced reporting, where data architecture quality is the prerequisite." }, "name" : "Does Engaging.io work with Snowflake, Databricks, or AWS?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. AI implementation in HubSpot typically covers HubSpot's native AI tools (Breeze AI agents, predictive lead scoring, AI-assisted content creation, intelligent workflow automation), custom AI layers built on the HubSpot API, or connecting HubSpot to external AI infrastructure like a data lake or ML pipeline. Engaging.io works across all three, and our data architecture partnerships with Snowflake, Databricks, and AWS mean we can also address the underlying data quality issues that determine whether AI tools actually perform." }, "name" : "Does Engaging.io implement AI features within HubSpot?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Engaging.io is headquartered in Australia, with offices in New Zealand and the United States. We work with organisations across APAC and North America." }, "name" : "Where is Engaging.io based?" } ], "url" : "https://info.engaging.io/hubspot-agency-listing" } ```