Sports and entertainment
Fan and ticket data is one of the most commercially powerful assets a sports or entertainment organisation holds, and one of the hardest to activate.
When ticketing platforms like Ticketmaster and Ticketek sit disconnected from your CRM, post-game surveys go to fans who didn't attend, pre-event automations have to be sent manually, and your marketing team is flying blind on who your most valuable buyers actually are.
We've built integrations for organisations including the San Antonio Spurs, Miami Dolphins, and Brisbane Broncos, connecting fan data directly into HubSpot so teams can trigger campaigns based on real attendance, purchase behaviour, and engagement.
Whether you need a full enterprise implementation or a faster-start packaged solution, we can get you from disconnected data to targeted, revenue-generating engagement.
Fan and ticket data is one of the most commercially powerful assets a sports or entertainment organisation holds, and one of the hardest to activate.
When ticketing platforms like Ticketmaster and Ticketek sit disconnected from your CRM, post-game surveys go to fans who didn't attend, pre-event automations have to be sent manually, and your marketing team is flying blind on who your most valuable buyers actually are.
We've built integrations for organisations including the San Antonio Spurs, Miami Dolphins, and Brisbane Broncos, connecting fan data directly into HubSpot so teams can trigger campaigns based on real attendance, purchase behaviour, and engagement.
Whether you need a full enterprise implementation or a faster-start packaged solution, we can get you from disconnected data to targeted, revenue-generating engagement.
Medical and health
Healthcare and medical organisations sit at the intersection of strict compliance requirements and genuine marketing need, a combination most CRM partners aren't equipped to handle.
Sensitive data has to be stored and managed carefully, regulatory obligations like AHPRA shape how communications can be structured, and contact data is often fragmented across clinical and administrative systems with no single view of the customer.
We've worked across aged care, medicinal cannabis, men's health, NDIS, physiotherapy, and beyond, helping organisations build HubSpot environments that are both compliant and commercially effective. When data privacy and marketing performance both matter, we know how to make them work together.
Healthcare and medical organisations sit at the intersection of strict compliance requirements and genuine marketing need, a combination most CRM partners aren't equipped to handle.
Sensitive data has to be stored and managed carefully, regulatory obligations like AHPRA shape how communications can be structured, and contact data is often fragmented across clinical and administrative systems with no single view of the customer.
We've worked across aged care, medicinal cannabis, men's health, NDIS, physiotherapy, and beyond, helping organisations build HubSpot environments that are both compliant and commercially effective. When data privacy and marketing performance both matter, we know how to make them work together.
Education
Educational institutions carry some of the most complex data requirements in the sector: student records, enrolment systems, learning management platforms, and communications infrastructure that often date back decades.
Getting a single view of prospective and current students, let alone triggering the right communication at the right time, requires integrations that most HubSpot partners aren't built to deliver. We've worked across tertiary institutions, primary and secondary schools, and specialist accreditation organisations, building custom integrations and data portals that bring legacy systems into a modern CRM environment.
If your team is managing enrolments out of a spreadsheet or sending the same email to everyone because segmentation isn't possible, that's a solvable problem.
Educational institutions carry some of the most complex data requirements in the sector: student records, enrolment systems, learning management platforms, and communications infrastructure that often date back decades.
Getting a single view of prospective and current students, let alone triggering the right communication at the right time, requires integrations that most HubSpot partners aren't built to deliver. We've worked across tertiary institutions, primary and secondary schools, and specialist accreditation organisations, building custom integrations and data portals that bring legacy systems into a modern CRM environment.
If your team is managing enrolments out of a spreadsheet or sending the same email to everyone because segmentation isn't possible, that's a solvable problem.
Restaurants and clubs
Hospitality businesses collect customer data at every touchpoint — POS systems, loyalty programmes, booking platforms, membership portals — but rarely in a way that connects to a usable CRM. When that data sits in silos, you can't segment, you can't personalise, and your communications go out to everyone rather than the right people at the right time. We specialise in POS and booking platform integrations for restaurants, clubs, and hospitality groups, with pre-built connections to SevenRooms, SwiftPOS, and Aristocrat, as well as the capability to build custom integrations where off-the-shelf solutions don't fit. If you're sitting on valuable customer data you can't activate, we can unlock it.
Hospitality businesses collect customer data at every touchpoint — POS systems, loyalty programmes, booking platforms, membership portals — but rarely in a way that connects to a usable CRM. When that data sits in silos, you can't segment, you can't personalise, and your communications go out to everyone rather than the right people at the right time. We specialise in POS and booking platform integrations for restaurants, clubs, and hospitality groups, with pre-built connections to SevenRooms, SwiftPOS, and Aristocrat, as well as the capability to build custom integrations where off-the-shelf solutions don't fit. If you're sitting on valuable customer data you can't activate, we can unlock it.
Experience and travel
Travel and experience businesses run on bookings data, but that data almost never makes it into the CRM in a usable form. Group bookings can't be attributed to individual contacts, multi-brand operations can't share or segment data cleanly, and reporting across disparate systems is close to impossible. The result is marketing that can't personalise at scale, and commercial teams that can't see what's actually driving revenue.
We've worked with complex travel and experience operators across North America and the Asia-Pacific region to connect booking platforms into HubSpot, unify guest data across brands, and build the automated communications those guests expect. If your data is scattered across systems, we know how to bring it together.
Travel and experience businesses run on bookings data, but that data almost never makes it into the CRM in a usable form. Group bookings can't be attributed to individual contacts, multi-brand operations can't share or segment data cleanly, and reporting across disparate systems is close to impossible. The result is marketing that can't personalise at scale, and commercial teams that can't see what's actually driving revenue.
We've worked with complex travel and experience operators across North America and the Asia-Pacific region to connect booking platforms into HubSpot, unify guest data across brands, and build the automated communications those guests expect. If your data is scattered across systems, we know how to bring it together.
Finance
Financial services businesses are some of the most data-rich organisations in the market, and some of the least able to use that data effectively.
Regulatory constraints limit how automation can be applied, data sits across multiple platforms with no reliable attribution model, and marketing teams often can't demonstrate what's actually driving pipeline.
We work across financial services, mortgage broking, and fintech, building HubSpot environments that are structured for compliance from the start and designed for commercial performance. These are typically complex, high-value implementations where the configuration decisions have real downstream consequences , and getting them right the first time matters.
Financial services businesses are some of the most data-rich organisations in the market, and some of the least able to use that data effectively.
Regulatory constraints limit how automation can be applied, data sits across multiple platforms with no reliable attribution model, and marketing teams often can't demonstrate what's actually driving pipeline.
We work across financial services, mortgage broking, and fintech, building HubSpot environments that are structured for compliance from the start and designed for commercial performance. These are typically complex, high-value implementations where the configuration decisions have real downstream consequences , and getting them right the first time matters.
Property development and real estate
Property is a sector where the buying journey is long, the data is messy, and attribution is almost always a problem. Development sales teams are often running on spreadsheets or disconnected CRMs, post-purchase communication is rarely automated, and franchise or multi-brand structures make it hard to share data without losing control of it.
We've worked with residential developers, commercial builders, real estate agencies, and property technology businesses, helping them build HubSpot infrastructure that handles the full sales lifecycle, from first enquiry through to settlement and beyond. If your team is managing complex sales cycles without visibility into what's working, we can fix that.
Property is a sector where the buying journey is long, the data is messy, and attribution is almost always a problem. Development sales teams are often running on spreadsheets or disconnected CRMs, post-purchase communication is rarely automated, and franchise or multi-brand structures make it hard to share data without losing control of it.
We've worked with residential developers, commercial builders, real estate agencies, and property technology businesses, helping them build HubSpot infrastructure that handles the full sales lifecycle, from first enquiry through to settlement and beyond. If your team is managing complex sales cycles without visibility into what's working, we can fix that.
Their HubSpot and inbound expertise are second to none. Not only did Engaging.io go above and beyond to assist us to meet multiple aggressive deadlines, they have always been able to provide fast, undivided attention especially in critical moments. We are impressed with the quality of work and dedication with the team at Engaging.io.
Eva Knutsson
Customer Communications Manager, Mortgage Choice
Having recently acquired several business units under our company umbrella, we knew it was going to be a tall order to integrate all our brands and multiple tech stacks into HubSpot. Fortunately, Engaging came highly recommended to us, and we could not have asked for a more supportive team to guide us through the process. From the outset, the team went out of their way to get to know our business and our needs, enabling them to design tailored solutions which were right for us. Michelle, Dani, Ralph, James (and the rest of the Engaging team) have always been very responsive, highly professional, extremely knowledgeable and just lovely people to work with. I would highly recommend working with the Engaging team if you have the chance.
Leigh Stirling
Revenue Systems & Project Manager, Experience Co
We've used Engaging.io services for the implementation of HubSpot as our new marketing automation platform. The project required HubSpot to be integrated with both our CRM and our Sales Enablement platforms. The Engaging.io team have not only completed the project on time and within budget, but they also demonstrated exceptional dedication and ingenuity throughout the engagement. It was a complex implementation and there hasn't been a single challenge they haven't been ale to solve for us. We are extremely grateful for their support and will definitely work with them again in the future.
Charlotte Cailleaux
Marketing Manager
We had a great experience working with Geff and the team at Engaging.io. From the outset, they approached the project with professionalism, curiosity, and a genuinely collaborative spirit. Their flexible, can-do attitude made it easy to navigate shifting requirements and timelines without friction, and their positive energy helped keep momentum up across the process. Geff in particular brought strong technical insight and creative execution to our design and development work, translating our brief into clean, effective templates and solutions that served both our brand and user needs. The wider team was consistently responsive, proactive, and thoughtful in their communication - always focused on outcomes, never stuck in process. Engaging.io operate with a rare mix of deep capability and grounded pragmatism. They feel like partners, not vendors, and it’s clear they take pride in doing excellent work while being good humans to work with. We’d gladly work with them again.
Mullen, F
Kind Medical
"Honestly, we had a huge project to complete in a very small amount of time, but I felt confident the entire time with Engaging. The expert team at Engaging has really changed our Marketing playing field, going above and beyond at every step of the way. I can’t wait to work with them again, and I can’t recommend them highly enough."
Anne-Marie Prince
Associate Manager Marketing Automation
Exceptionally well-organised team and operation who were able to deal with our multi-country-based team. A real pleasure working with them and they made what was a very tight timeline feel easy. Would highly recommend Engaging.io and would be keen to work with them again. Brilliant.
Matt Morgan
Cars24
The results speak for themselves - 85% improvement in customer satisfaction. This platform is game-changing for how we drive meaningful engagement.
Eva Knutsson
Customer Communications Manager, Mortgage Choice
